Privacy Policy

How we collect, use, and protect your information

At SpiceMantra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping address when you place an order or contact us.
  • Order Information: Products purchased, payment details, and order history.
  • Technical Information: IP address, browser type, device information, and cookies when you browse our website.
  • Usage Information: Pages visited, time spent on our website, and interactions with our content.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and provide customer support
  • To send you promotional emails and newsletters (if you've opted in)
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To protect against fraud and unauthorized transactions

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who help us operate our business (e.g., payment processors, shipping companies)
  • If required by law or to protect our rights
  • In the event of a merger, acquisition, or sale of all or part of our assets

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to certain processing activities
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at [email protected].

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Compliance and Data Protection

At SpiceMantra, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SpiceMantra
45 Spice Market Road
Mumbai 400001, India
Email: [email protected]
Phone: +91 78965-54321

Last Updated: March 1, 2025