Terms and Conditions

Welcome to SpiceMantra. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Products and Pricing

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the product.

3. Ordering and Payment

When you place an order through our website, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order for any reason. Payment must be made at the time of ordering. We accept various payment methods as indicated on our website.

4. Shipping and Delivery

We will make every effort to deliver products within the estimated timeframes. However, delays are occasionally inevitable due to unforeseen factors. We shall not be liable for any delays in delivery. Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier.

5. Returns and Refunds

If you are not entirely satisfied with your purchase, we're here to help. You may return unopened products within 14 days of delivery for a full refund of the purchase price, excluding shipping costs. Please contact us before returning any products.

6. Product Information

We strive to provide accurate product information, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on the site is accurate, complete, reliable, current, or error-free.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of SpiceMantra or its suppliers and protected by copyright and intellectual property laws. You may not reproduce, distribute, display, or transmit any of the content on this site without our prior written permission.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

9. Limitation of Liability

In no event shall SpiceMantra, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website or any products.

10. Indemnification

You agree to indemnify, defend and hold harmless SpiceMantra, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

12. Changes to Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

13. Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. SpiceMantra operates in accordance with international compliance requirements to ensure a safe and secure user experience.

14. User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

15. Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

16. Contact Information

For questions or concerns related to our policies, please contact us at [email protected].

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and SpiceMantra regarding your use of the website and supersede all prior and contemporaneous written or oral agreements between you and SpiceMantra.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

SpiceMantra
45 Spice Market Road
Mumbai 400001, India
Email: [email protected]
Phone: +91 78965-54321

Last Updated: March 1, 2025